Our Facebook site allows a two-way interaction between library staff and readers. We can post real-time information and get a reaction. At the same time we are developing a sense of involvement and community - all vital if we are to gain a better understanding of user needs. The feed from Library Thing gives a colourful display of recent acquisitions, and a look at other libraries using Facebook shows how this could be further refined. I liked Queen's College separate listing of acquisitions by current and old members, for example.
I'm sure there's scope for us to mount future podcasts on our Facebook platform.
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